Privacy
Last updated 7 August 2026
[TAG]staq is invoicing software for Canadian freelancers. Running it means holding some of your business data. This page says what we hold, why, and what you can ask us to do with it — in plain language rather than defensively.
What we collect
- Account details — your name, email, business name, province and phone number, given when you sign up.
- Business records you create — clients, invoices, quotes, expenses, visits and notes.
- WhatsApp number, if you choose to link one.
- Technical logs — request timestamps and error traces, kept to keep the service working.
Why we hold it
To run the product you signed up for: producing your invoices, calculating the tax on them, showing you what you are owed, and supporting you when something breaks. We do not sell your data, and we do not use your business records to advertise to you.
Your clients' information
When you add a client, you are the one deciding to store their details. We process that information on your behalf, use it only to produce your invoices and quotes, and delete it when you delete it.
Where it lives
Data is stored with our infrastructure providers and is protected in transit. Access by our team is limited to what is needed to operate and support the service.
What you can ask for
- A copy of the data held about you.
- Correction of anything inaccurate.
- Deletion of your account and its records, subject to any records we must retain by law.
- An explanation of how a particular piece of data is used.
Ask by writing to us at the contact address below and we will respond within 30 days, as PIPEDA requires.
Keeping records
Business records are kept while your account is open. If you close it, we remove your records other than anything we are required to keep for tax or legal reasons.
Contact
Questions about this policy, or about your data, can go to our support address. If you are not satisfied with how we handle a request, you can raise it with the Office of the Privacy Commissioner of Canada.